Return Policy

Quickly and easily return your item(s) through our Returns Portal! Only US customers will be able to purchase a return shipping label but the returns portal is open to all customers.

You have 30 days from the date of delivery to return your item. If 30 days have passed since your purchase, we can’t offer you a full refund or exchange. Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted. Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at info@deyeconicnco.com.

Sale items
Only regular priced items may be refunded. Sale items cannot be refunded.

To return your product, you should mail your product to:
752 N. Main Street #134
Mansfield, TX 76063

 

HOW REFUNDS WORK

D’Eyeconic n Co issues refunds to the original form of payment used on order in the event that your order:

  • Is canceled by D’eyeconic n co
  • One or more of your items sold out since your order was processed
  • Item(s) proved to be received damaged, defective, or incorrect

D’eyeconic n co will take 2-5 business days to clear your refund. Depending on your financial institution, the refund amount may take up to 10 business days to post to your account.

If you used a gift card to purchase your item(s), your funds will be issued back to your gift card immediately.

 

OUR RETURN POLICY AND PROCESS

Quickly and easily return your item(s) through our Returns Portal! Only US customers will be able to purchase a return shipping label but the returns portal is open to all customers.

You have 60 days from the date of delivery to return your item.

Most returns are refunded via store credit in the form of a Fashion Nova gift card. Returns are processed within 5-7 business days after your item(s) are delivered to us. To receive your store credit more quickly, use the pre-paid return label option in our Returns Portal below!

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